Thank you for using qareeb.com! We are committed to providing you the best online shopping and delivery experience possible. These Terms of Service (“Terms”) govern your use of the qareeb.com services, including our website and mobile applications (the “Services”), and are entered into by you and Qareeb Technologies. If you do not agree to any of these terms, please do not use our services or make any purchase. Using our services or making any purchase through this website means you assent to these terms and conditions. We reserve to make changes to these terms at any time without prior notice. You agree to check these terms and conditions periodically for changes. Your purchase through this website following the posting of changes to these terms and conditions will mean that you accept those changes.
also acknowledge and agree that, unless expressly provided otherwise in these Terms or a separate agreement between you and qareeb.com, qareeb.com does not form any employment or agency relationship with you and does not hold title to any goods that are delivered to you by a Personal Shopper.
CAPACITY TO ACT
By making a purchase through the website, you warrant that you are above 18 years of age, you have the capacity to act in accordance by law and you are not legally disqualified to enter into agreement as provided by law.
PURCHASE OF PRODUCTS
Our compliance: You agree to comply with any and all the guidelines, notices, operating rules and policies and instructions pertaining to the purchase of Products through this website, as well as any amendments to the aforementioned, issued by Us (whether as part of use of this website or in relation to the purchase of Products, on behalf of Seller), from time to time. We reserves the right to revise these guidelines, notices, operating rules and policies and instructions at any time and you are deemed to be aware of and bound by any changes to the foregoing upon their publication on the Platform.
Product description: While We endeavors to provide an accurate description of the Products, we do not promise that such description is accurate, current or free from error.
Placing your Order: You may place an Order by completing your order (through add to cart) and by clicking out the checkout items. We will not accept Orders placed in any other manner. You shall be responsible for ensuring the accuracy of the Order. You will receive a confirmation email with your order details and delivery date.
Product Warranty: Due to the nature of the product, our warranties are limited. Fresh Produce and Frozen Produce only accept 48 hours money back guarantee if there is quality issue related with decay or damaged. Non-perishable products can be returned within 7 days from the receipt thereof and must be return to our store with original condition. In all instances, we only accept returns for quality related issues. We do not accept returns for change of mind.
Customer’s acknowledgement: You acknowledge and warrant that you have not relied on any term, condition, warranty, undertaking, inducement or representation made by or on behalf of Us which has not been stated expressly in these terms and conditions or upon any descriptions or illustrations or specifications provided in the website including any catalogues or publicity material.
SHIPPING AND DELIVERY
We will arrange for the products to be delivered to the address for delivery indicated in your order. We will use reasonable endeavors to deliver products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within ______ days of the date of our order confirmation. . Our operation hours are 9AM tp 9PM 7 days a week (Firday 1400-2000 hrs).
In most instances, shipping fee is on us. However, we may charge a delivery fee of SAR 15 if the value of the purchase items is below SAR 100
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
All prices of the products, deliver and other charges are shown in Saudi Arabian Riyal (SAR). Prices of products and services are current at time of display but may subject to change without prior notice.
Payment by Debit Card: All types of debit card are accepted for payment for all Purchase. When paying with a debit card please be sure to state the correct card number, the issue number, the start and expiry date, as well as the correct billing address.
Payment by Credit Card: MasterCard, Visa, American Express and Diners Club cards are all accepted (mention if transaction charge is applicable). When paying with a credit card, please make sure that we have not only the correct card number, but also the correct billing address and the expiry date and the security code on the reverse of your card. This is especially important if you are sending your booking by fax or email.
Cash on Deliery or POS at Doorstep: At the time of delivery, you will have to hand over the cash to the delivery person first, only then you will be handed over the purchased product. The same is applies on POS at doorstep.